Shipping policy

Shipping Policy – RV & Auto Parts

Order Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.

Please note that processing or transit delays may occasionally occur due to high order volume, carrier delays, or circumstances outside of our control.

Shipping Rates & Delivery Estimates

Standard Ground Shipping (Contiguous United States)

  • Orders under $100: Shipping rates are calculated and displayed at checkout

  • Orders $100 and over: Free ground shipping on eligible items

  • Estimated delivery time: 1–5 business days

Oversize, freight, or heavy items may incur additional shipping charges and are not eligible for free shipping.

Expedited Shipping

  • 3–5 Business Days: Calculated at checkout

  • 1–2 Business Days: Calculated at checkout

Availability and pricing are based on item size, weight, and destination.

Freight & Oversized Items

Some large or heavy items ship via freight service.

  • Estimated delivery: 1–10 business days

  • Freight charges are calculated at checkout or quoted after purchase if required

Free shipping promotions do not apply to freight or oversized items unless explicitly stated.

 

In-Store Pickup

Free in-store pickup is available at:

RV & Auto Parts
529 Main Street
Ramona, CA 92065

  • Orders are typically ready within 1–2 business days

  • You will receive an email notification when your order is ready

  • Pickup hours: Monday–Friday, 9:00 AM – 4:00 PM

  • Please bring your order confirmation email

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number.
Please allow up to 48 hours for tracking information to update.

If your order has not arrived within 7–10 business days after shipping confirmation, contact us at contact@rvautoparts.com with your order number.

Shipping to P.O. Boxes

Some carriers cannot deliver to P.O. Boxes.

  • P.O. Box shipments are available only via USPS

  • Items must weigh less than 3 lbs and meet USPS size restrictions

Returns, Refunds & Exchanges

Returns are accepted within 30 days of delivery for unused items in original condition.

  • Refunds are issued for the product cost only

  • Original shipping costs are non-refundable

  • Return shipping costs are the responsibility of the customer unless the item is defective or incorrect

If your item arrives damaged, email contact@rvautoparts.com with:

  • Your order number

  • Photos of the damage

We handle damage claims on a case-by-case basis and will work toward a fair resolution.

Questions?

If you have any questions regarding shipping, delivery, or returns, please contact us at:
📧 contact@rvautoparts.com