Privacy policy

Privacy Policy – RVAutoParts.com

Effective Date: December 16, 2024

This Privacy Policy describes how RVAutoParts.com (“Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website or make a purchase.

Information We Collect

When you visit or interact with our Site, we may collect the following types of personal information:

  • Name, billing address, shipping address

  • Email address and phone number

  • Payment information (processed securely by our payment providers)

  • Order history and purchase details

  • IP address, browser type, and device information

  • Website usage data collected via cookies and similar technologies

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Communicate order confirmations, shipping updates, and service-related messages

  • Provide customer support

  • Detect and prevent fraud or unauthorized activity

  • Improve our website, products, and services

  • Send marketing or promotional messages only when you have provided consent

SMS Marketing & Messaging Compliance

By opting into our SMS/text messaging program, you consent to receive recurring SMS messages from RV & Auto Parts, including:

  • Transactional messages (order updates, delivery notifications)

  • Abandoned cart reminders

  • Promotional offers and marketing messages

Message frequency varies. Message and data rates may apply.

Opt-Out

You may opt out of SMS communications at any time by replying STOP to +1-760-651-4005.
For help, reply HELP or email support@rvautoparts.com.

Consent & Data Protection

We collect phone numbers and SMS consent only with your permission.
We do not sell, share, or rent SMS opt-in data or consent information to third parties for their marketing purposes.

Abandoned Cart Tracking

Our Site uses cookies and tracking technologies to detect when items are added to your shopping cart but not purchased. This information allows us to send cart reminder messages via email or SMS if you have opted in.

Example:
“Our website uses cookies to track items added to your shopping cart, including when a cart has been abandoned. This information may be used to send cart reminder messages via SMS.”

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality

  • Analyze site traffic and performance

  • Support marketing and advertising efforts

You can control cookie preferences through your browser settings. Disabling cookies may affect site functionality.

Third-Party Services & Data Sharing

We may share limited personal information with trusted third-party service providers strictly for business purposes, such as:

  • Payment processing

  • Order fulfillment and shipping

  • Analytics and advertising platforms

We do not share SMS opt-in data or consent with unaffiliated third parties.

Location Data

If location-based services are enabled:

  • Location data may be collected to improve site functionality or provide relevant offers

  • You may disable location tracking through your device or browser settings

Location data is used responsibly and only as outlined in this Privacy Policy.

Your Rights & Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or deletion of your data

  • Opt out of marketing communications

  • Request information about how your data is used

California residents may exercise rights under the CCPA/CPRA, including the right to opt out of the sale or sharing of personal information.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is completely secure.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

RV & Auto Parts
📧 contact@rvautoparts.com
📞 760-651-4005
📍 529 Main Street, Ramona, CA 92065